Privacy Policy
At Covenant Wells, your privacy is a priority. This Policy explains how we collect, use, and protect your information as we work together to bring clean water and the hope of Christ to Papua New Guinea. By using our services, you agree to these practices.
1. Information We Collect
We collect personal information you provide directly, such as your name, email address, phone number, and mailing address when you sign up for newsletters, inquire about volunteering, or become a prayer partner.
2. How We Use Your Information
Your information is used to process donations, send ministry updates, coordinate volunteer efforts, and respond to your inquiries. We use your data to strengthen our mission and keep you informed of the impact in PNG.
3. Donations and Payment Information
All financial contributions are processed through secure, third-party payment processors. Covenant Wells does not store your full credit card details on our servers to ensure the highest level of security for our supporters.
4. Cookies and Tracking Technologies
We use cookies to improve your experience on our website, analyze site traffic, and understand how visitors interact with our content. You can manage cookie settings through your browser at any time.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal data from unauthorized access, alteration, or disclosure. Protecting your information is part of our stewardship.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with trusted partners who assist us in operating our website or conducting our ministry, provided they keep this information confidential.
8. Your Choices and Rights
You have the right to access, update, or request the deletion of your personal data. You may also opt-out of receiving communications from us at any time by following the unsubscribe instructions in our emails.
9. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us so we can delete the information immediately.
10. International Visitors
If you are visiting our site from outside Papua New Guinea or the United States, please be aware that your information may be transferred to, stored, and processed in jurisdictions where our servers are located.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for the latest information on our privacy practices.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at info@covenantwells.org or visit our contact page for more ministry information.